[feat] negosium/협상: 협상 종료폼 통일·의견 수취 — rejectRSP/CM를 단일 RejectForm(사유·희망가·의견)으로 통합해 액션바 렌더, 타결 부가정보에 의견 추가(custom.opinion), 결렬 제출값 파싱해 reject_reason/reject_price 컬럼 저장, 상품상세 필드 라벨 회사설정 연동·협상 단가 VAT별도 표기

backend/router/v1/chat/protocol.py

@@ -78,6 +78,7 @@ class Res_ChatInit(Res_WebPacketProtocol):
     item_vat_yn: Optional[bool] = Field(None, description="VAT 포함 여부(미설정 시 null)")
     item_delivery_fee_yn: Optional[bool] = Field(None, description="배송비 포함 여부(미설정 시 null)")
     custom: dict = Field(default_factory=dict, description="협상완료 부가정보 기존 입력값(sessions.custom). 재진입 시 폼 프리필용")
+    labels: dict = Field(default_factory=dict, description="회사 커스텀 라벨(companies.settings.labels). 상품 상세 필드명(예: lead_time) 치환용. 없으면 프론트 기본값")
 
 
 # 대화 히스토리(재진입 복원)

backend/services/chat_service.py

@@ -24,6 +24,7 @@ from common.logger import LOG
 from common.models.gmodel import UserInfo
 from crud.chat_crud import ChatCRUD, IChatCRUD
 from crud.session_crud import ISessionCRUD, SessionCRUD
+from crud.user_crud import IUserCRUD, UserCRUD
 from router.v1.chat.protocol import ChatMessage, ChatSummary, Res_ChatInit, Res_ChatMessages, Res_ChatSend
 from services.agent_client import AgentChatContext, IAgentClient, get_agent_client
 from services.auth_service import AuthService
@@ -44,11 +45,13 @@ class ChatService:
         auth: AuthService = Depends(AuthService),
         session_crud: ISessionCRUD = Depends(SessionCRUD),
         chat_crud: IChatCRUD = Depends(ChatCRUD),
+        user_crud: IUserCRUD = Depends(UserCRUD),
         agent: IAgentClient = Depends(get_agent_client),
     ):
         self.auth = auth
         self.session_crud = session_crud
         self.chat_crud = chat_crud
+        self.user_crud = user_crud
         self.agent = agent
 
     # ---- 순수 헬퍼/매퍼 (self 불필요, 상단 집약) ----
@@ -59,6 +62,27 @@ class ChatService:
         digits = "".join(ch for ch in text if ch.isdigit())
         return int(digits) if digits else None
 
+    @staticmethod
+    def _parse_reject(text: Optional[str]) -> dict:
+        """통일 결렬 폼 제출 문자열 파싱 → {offer_price, reason, opinion}.
+        형식: '공급희망가격-{원}, 합의불가사유-{사유}, 의견-{의견}' (사유는 '기타-{내용}' 가능).
+        의견은 자유서술이라 콤마 포함 가능 → 맨 뒤 '의견-' 기준으로 먼저 떼어낸다."""
+        s = text or ""
+        opinion = None
+        if ", 의견-" in s:
+            s, opinion = s.split(", 의견-", 1)
+        reason = None
+        if ", 합의불가사유-" in s:
+            price_part, reason = s.split(", 합의불가사유-", 1)
+        else:
+            price_part = s
+        price_digits = "".join(ch for ch in price_part.replace("공급희망가격-", "") if ch.isdigit())
+        return {
+            "offer_price": int(price_digits) if price_digits else None,
+            "reason": reason or None,
+            "opinion": (opinion.strip() or None) if opinion is not None else None,
+        }
+
     @staticmethod
     def _in_price_range(price: int, target_price: Optional[int]) -> bool:
         if not target_price:
@@ -229,6 +253,13 @@ class ChatService:
         res.item_vat_yn = item.vat_yn
         res.item_delivery_fee_yn = item.delivery_fee_yn
         res.custom = sess.custom or {}
+
+        # 회사 커스텀 라벨(companies.settings.labels) — 상품 상세 필드명 치환용(예: lead_time→표준납기). 실패해도 빈 dict 폴백.
+        _e, settings = await DB_SESSION_MNG.execute_lambda(
+            suppliers.DBType(), DBWRType.DB_READ.value,
+            lambda s: self.user_crud.get_company_settings(s, sess.supplier_id),
+        )
+        res.labels = (settings.get("labels") or {}) if _e == ErrorType.SUCCESS and settings else {}
         return res
 
     async def _ensure_in_progress(self, sess, quote) -> None:
@@ -455,9 +486,14 @@ class ChatService:
                 funcs.append(lambda s: self.chat_crud.finalize_session(s, sess.session_id, new_status, bid_price=bid))
             else:
                 new_status = SessionStatus.REJECTED.value
+                parsed = self._parse_reject(user_input)
                 funcs.append(lambda s: self.chat_crud.finalize_session(
                     s, sess.session_id, new_status,
-                    reject_reason=(user_input or None), reject_price=price,
+                    reject_reason=parsed["reason"], reject_price=parsed["offer_price"],
+                ))
+                if parsed["opinion"]:
+                    funcs.append(lambda s, op=parsed["opinion"]: self.session_crud.merge_session_custom(
+                        s, sess.session_id, sess.supplier_id, {"opinion": op},
                     ))
 
         err_type = await DB_SESSION_MNG.execute_lambda_run([chats.DBType()], funcs)

frontend/src/apis/chat/chat.type.ts

@@ -47,6 +47,7 @@ export interface ChatInitResponse {
   item_vat_yn?: boolean
   item_delivery_fee_yn?: boolean
   custom?: Record<string, unknown>
+  labels?: Record<string, string>
 }
 
 export interface ChatMessagesResponse {
@@ -104,5 +105,6 @@ export function mapInit(r: ChatInitResponse): ChatInitData {
     item_spec: r.item_spec ?? '',
     quotation_memo: r.quotation_memo ?? '',
     quotation_end_time: r.quotation_end_time ?? '',
+    labels: r.labels ?? {},
   }
 }

frontend/src/features/chat/components/ChatMessage.tsx

@@ -7,8 +7,6 @@ import { renderEmphasis } from '@/features/chat/lib/emphasis'
 import { Indicator } from '@/features/chat/components/templates/Indicator'
 import { Summary } from '@/features/chat/components/templates/Summary'
 import { BidSummary } from '@/features/chat/components/templates/BidSummary'
-import { RejectRSP } from '@/features/chat/components/templates/RejectRSP'
-import { RejectCM } from '@/features/chat/components/templates/RejectCM'
 
 const AI_LABEL = '아이마켓코리아 (구매 MD)'
 
@@ -16,12 +14,9 @@ export function ChatMessage() {
   const scrollRef = useRef<HTMLDivElement | null>(null)
   return (
     <div className="flex-1 w-full min-h-0">
-      {/* lg:pt-[64px]: 첫 메시지를 우측 협상절차 카드 상단과 맞추는 값 — 그 카드가 없는 lg 미만에선
-          스텝바 바로 아래 여백으로만 남아 첫 메시지가 위로 안 붙으므로 뺀다.
-          스크롤 시 여백도 함께 밀려 올라가도록 스크롤 컨테이너 안쪽에 둔다 */}
       <div
         ref={scrollRef}
-        className="chat-scroll h-full overflow-y-auto flex flex-col pt-0 lg:pt-[64px] pb-6 px-4 sm:px-6 min-[1180px]:pl-[80px] min-[1180px]:pr-[72px] min-[1350px]:pl-[140px] min-[1350px]:pr-[126px]"
+        className="chat-scroll h-full overflow-y-auto flex flex-col pt-4 pb-6 px-4 sm:px-6 min-[1180px]:pl-[80px] min-[1180px]:pr-[72px] min-[1350px]:pl-[140px] min-[1350px]:pr-[126px]"
       >
         <ChatList scrollRef={scrollRef} />
       </div>
@@ -133,8 +128,6 @@ const BotMessage = memo(function BotMessage({ message }: { message: ChatMessageT
             isVAT={message.summary.item_isVAT}
           />
         )}
-        {message.bot_chat_type === 'rejectRSP' && <RejectRSP />}
-        {message.bot_chat_type === 'rejectCM' && <RejectCM />}
       </div>
     </div>
   )

frontend/src/features/chat/components/ExtraInfoBar.tsx

@@ -15,6 +15,9 @@ export function ExtraInfoBar({ proceedText }: { proceedText: string }) {
   const fields: SessionField[] = user?.sessionFields ?? []
   const save = useSaveExtraInfoMutation()
   const existing = useChatInitStore((s) => s.custom) // 기존 입력값(재진입 프리필)
+  // 의견은 session_fields 와 무관한 공통 필드 — 타결·결렬 모두 항상 받는다. custom.opinion 에 저장.
+  const [opinion, setOpinion] = useState<string | null>(null)
+  const opinionValue = opinion ?? String(existing?.opinion ?? '')
 
   // 사용자가 건드린 값만 state 로 두고, 나머지는 기존값/기본값에서 렌더마다 파생한다(초기화 effect 불필요).
   const [overrides, setOverrides] = useState<Record<string, unknown>>({})
@@ -23,17 +26,6 @@ export function ExtraInfoBar({ proceedText }: { proceedText: string }) {
 
   const proceed = () => sendMessage(proceedText)
 
-  // 필드 미정의 회사 → 부가정보 없이 동의만.
-  if (fields.length === 0) {
-    return (
-      <div className="flex w-full justify-center">
-        <button className={PRIMARY} onClick={proceed}>
-          {proceedText || '확인'}
-        </button>
-      </div>
-    )
-  }
-
   const set = (key: string, value: unknown) => setOverrides((v) => ({ ...v, [key]: value }))
 
   // 저장 성공 후에만 동의(협상 종료)로 넘어간다 — 저장 실패 시 화면 유지.
@@ -45,6 +37,8 @@ export function ExtraInfoBar({ proceedText }: { proceedText: string }) {
       if (f.type === 'boolean') custom[f.key] = !!v
       else if (v !== '' && v != null) custom[f.key] = f.type === 'number' ? Number(v) : v
     }
+    if (opinionValue.trim()) custom.opinion = opinionValue.trim()
+    if (Object.keys(custom).length === 0) { proceed(); return } // 입력 없음 → 저장 생략하고 종료
     save.mutate(
       { sessionId, request: { custom } },
       {
@@ -102,6 +96,20 @@ export function ExtraInfoBar({ proceedText }: { proceedText: string }) {
             )}
           </div>
         ))}
+        {/* 의견 — 타결·결렬 공통 필드(IMK #18). custom.opinion 저장. */}
+        <div className="flex flex-col gap-1">
+          <label className="text-sm font-semibold text-neutral-80">
+            의견 <span className="font-normal text-neutral-50">(선택)</span>
+          </label>
+          <textarea
+            value={opinionValue}
+            onChange={(e) => setOpinion(e.target.value)}
+            rows={2}
+            maxLength={255}
+            placeholder="추가로 남길 의견이 있으면 작성해 주세요."
+            className="w-full resize-none rounded-xl border border-border bg-white px-3 py-2 text-sm outline-none focus:border-brand-600 focus:ring-1 focus:ring-brand-600"
+          />
+        </div>
       </div>
       <button type="button" onClick={handleSaveAndProceed} disabled={save.isPending} className={`${PRIMARY} mt-3 w-full`}>
         {save.isPending ? '저장 중…' : proceedText || '저장하고 마무리'}

frontend/src/features/chat/components/ItemSection.tsx

@@ -38,14 +38,16 @@ function ItemInfo() {
   const {
     item_code,
     item_price,
-    item_vat_yn,
     item_model_name,
     item_maker_name,
     item_min_order_quantity,
     item_lead_time,
     item_spec,
     item_name,
+    labels,
   } = useChatInitStore()
+  // 회사 설정 라벨(companies.settings.labels)로 필드명 치환. 미설정 시 기본 라벨.
+  const fieldLabel = (key: string, fallback: string) => labels?.[key] || fallback
 
   const [tooltip, setTooltip] = useState<TooltipState | null>(null)
   const hideTimer = useRef<ReturnType<typeof setTimeout> | null>(null)
@@ -71,7 +73,7 @@ function ItemInfo() {
   const formatPrice = (price: number) => price.toString().replace(/\B(?=(\d{3})+(?!\d))/g, ',')
   const isNewItem = !item_code && !item_price
   const priceText = isNewItem ? '신규' : `${formatPrice(item_price)}원`
-  const formattedPrice = `${priceText}(${item_vat_yn || 'VAT별도'})`
+  const formattedPrice = `${priceText}(VAT별도)` // 협상 화면 상품 단가는 VAT별도 표기(IMK #11)
 
   const renderRow = (title: string, data: string) => {
     const displayData = data || '-'
@@ -105,15 +107,15 @@ function ItemInfo() {
 
       <div className="flex flex-1 items-start self-stretch overflow-y-auto overflow-x-hidden px-6 min-h-0">
         <div className="flex flex-col items-start self-stretch flex-1 gap-2 min-w-0">
-          {renderRow('상품코드', item_code)}
+          {renderRow(fieldLabel('item.code', '상품코드'), item_code)}
-          {renderRow('단가', formattedPrice)}
+          {renderRow(fieldLabel('item.price', '단가'), formattedPrice)}
-          {renderRow('모델명', item_model_name)}
+          {renderRow(fieldLabel('item.model_name', '모델명'), item_model_name)}
-          {renderRow('제조사', item_maker_name)}
+          {renderRow(fieldLabel('item.manufacturer', '제조사'), item_maker_name)}
-          {renderRow('최소주문수량', item_min_order_quantity)}
+          {renderRow(fieldLabel('item.moq', '최소주문수량'), item_min_order_quantity)}
-          {renderRow('리드타임', formatLeadTime(item_lead_time))}
+          {renderRow(fieldLabel('lead_time', '리드타임'), formatLeadTime(item_lead_time))}
 
           <div className="flex items-start justify-between gap-3 self-stretch py-2">
-            <span className="shrink-0 text-sm text-neutral-60">규격</span>
+            <span className="shrink-0 text-sm text-neutral-60">{fieldLabel('item.spec', '규격')}</span>
             <span
               className="min-w-0 flex-1 overflow-hidden whitespace-normal break-words break-keep text-right text-[13px] font-semibold text-neutral-90 cursor-default"
               onMouseEnter={(e) => item_spec && showTooltip(e, item_spec, true)}

frontend/src/features/chat/components/RejectForm.tsx

@@ -0,0 +1,187 @@
+import { useState, useMemo } from 'react'
+import { AlertTriangle } from 'lucide-react'
+import { cn } from '@/lib'
+import { numberToKorean } from '@/features/chat/lib/koreanNumber'
+import { useChatStore } from '@/features/chat/stores/useChatStore'
+import { useChatInitStore } from '@/features/chat/stores/useChatInitStore'
+import { SelectRadio, SubmitButton } from '@/features/chat/components/templates/rejectControls'
+import { OtherReason } from '@/features/chat/components/templates/OtherReason'
+import { findRestoreScript, restoreRejectRSP, extractPart } from '@/features/chat/lib/rejectForm'
+
+const MAX_PRICE = 999999999999999
+
+// 합의 불가 사유 프리셋 (rejectRSP 와 동일 목록)
+const REASONS = [
+  { value: '단가인상', text: "'원재료 가격 상승' 또는 '제조사 가격 인상'으로 요청한 공급가격을 맞출 수 없습니다." },
+  { value: '수량', text: '주문 수량이 적어, 소량 생산 시 발생하는 제조비용으로 맞출 수 없습니다.' },
+  { value: '단종', text: '현재 단종된 제품으로 물량 수급이 원활하지 않아 가격을 맞출 수 없습니다.' },
+  { value: '품절', text: '해당 상품이 품절되어 납품할 수 없습니다.' },
+]
+
+// 통일된 협상 결렬 폼 — 최종 제안 단가 + 합의 불가 사유 + 의견.
+// rejectRSP / rejectCM 두 유형 모두 이 폼 하나로 받는다(액션바 렌더).
+export function RejectForm() {
+  const isLoading = useChatStore((s) => s.isLoading)
+  const sendMessage = useChatStore((s) => s.sendMessage)
+  const messages = useChatStore((s) => s.messages)
+  const item_vat_yn = useChatInitStore((s) => s.item_vat_yn)
+  const isVAT = item_vat_yn === 'VAT별도'
+
+  // 직전 제출 내역에서 1회 복원 (rejectRSP/rejectCM 어느 유형이든).
+  const priorScript = useState(
+    () => findRestoreScript(messages, 'rejectRSP') ?? findRestoreScript(messages, 'rejectCM'),
+  )[0]
+  const restored = useState(() => restoreRejectRSP(priorScript))[0]
+  const [price, setPrice] = useState(restored.price)
+  const [selectedReason, setSelectedReason] = useState(restored.selectedReason)
+  const [reason, setReason] = useState(restored.reason)
+  const [opinion, setOpinion] = useState(() => extractPart(priorScript, '의견-'))
+  const [otherErrorMessage, setOtherErrorMessage] = useState('')
+  const [priceErrorMessage, setPriceErrorMessage] = useState('')
+  const [radioErrorMessage, setRadioErrorMessage] = useState('')
+
+  const isSubmitted = useMemo(
+    () => Boolean(findRestoreScript(messages, 'rejectRSP') ?? findRestoreScript(messages, 'rejectCM')),
+    [messages],
+  )
+  // 사유는 필수(20번), 의견은 선택(18번).
+  const isValid =
+    Boolean(price && parseInt(price) > 0) &&
+    Boolean(selectedReason) &&
+    (selectedReason !== '기타' || reason.trim() !== '')
+
+  const handlePriceChange = (value: string) => {
+    const numeric = value.replace(/\D/g, '')
+    if (numeric && parseInt(numeric) > MAX_PRICE) return
+    setPrice(numeric)
+    if (numeric) setPriceErrorMessage('')
+  }
+
+  const handleRadioChange = (value: string) => {
+    setSelectedReason(value)
+    setRadioErrorMessage('')
+    if (value !== '기타') {
+      setReason('')
+      setOtherErrorMessage('')
+    }
+  }
+
+  const koreanPrice = (() => {
+    if (!price) return '영'
+    const n = parseInt(price)
+    return Number.isNaN(n) || n === 0 ? '영' : numberToKorean(n)
+  })()
+
+  const handleSubmit = () => {
+    setPriceErrorMessage(!price || parseInt(price) === 0 ? '가격을 입력해주세요.' : '')
+    setRadioErrorMessage(!selectedReason ? '사유를 선택해주세요.' : '')
+    setOtherErrorMessage(selectedReason === '기타' && !reason.trim() ? '기타 사유를 입력해주세요.' : '')
+    if (isValid && !isLoading && !isSubmitted) {
+      const reasonPart =
+        selectedReason === '기타' ? `합의불가사유-기타-${reason.trim()}` : `합의불가사유-${selectedReason}`
+      const script = `공급희망가격-${price}, ${reasonPart}, 의견-${opinion.trim()}`
+      sendMessage(script, 'text')
+    }
+  }
+
+  const isDisabled = isLoading || isSubmitted
+
+  return (
+    <div className="w-full">
+      <div className="flex flex-col w-full gap-2">
+        <div className="flex w-full items-center justify-center gap-2 rounded-xl bg-[#FFF1F1] px-4 py-3 text-sm font-bold text-[#E5484D]">
+          <AlertTriangle className="size-5 shrink-0" />
+          협상 합의 불가 사유 및 최종 제안 단가 입력
+        </div>
+
+        <div className="max-h-[42vh] space-y-2 overflow-y-auto p-1 -m-1">
+          {/* 공급 희망 가격 */}
+          <div className="flex flex-col w-full gap-1">
+            <div className="flex w-full items-start gap-3">
+              <div className="w-[100px] shrink-0 pt-2.5 text-sm font-bold text-neutral-90">공급 희망 가격</div>
+              <div className="flex w-full flex-wrap items-center gap-2 pt-2">
+                <div className="flex items-center gap-2">
+                  <input
+                    type="text"
+                    className={cn(
+                      'h-10 max-w-[200px] rounded-xl border px-3 text-right text-sm outline-none transition-all placeholder:text-neutral-50',
+                      isDisabled
+                        ? 'cursor-not-allowed border-border bg-neutral-10 text-neutral-50'
+                        : 'border-border bg-white text-neutral-90 focus:border-brand-600 focus:ring-1 focus:ring-brand-600',
+                    )}
+                    value={price ? parseInt(price).toLocaleString() : ''}
+                    onChange={(e) => handlePriceChange(e.target.value)}
+                    onKeyDown={(e) => e.key === 'Enter' && !e.nativeEvent.isComposing && handleSubmit()}
+                    placeholder="0"
+                    disabled={isDisabled}
+                  />
+                  <div className="whitespace-nowrap text-sm text-neutral-70">원{isVAT && '(VAT 별도)'}</div>
+                </div>
+                <div className="whitespace-nowrap text-sm text-neutral-50">[{koreanPrice} 원]</div>
+              </div>
+            </div>
+            {priceErrorMessage && (
+              <div className="pl-[112px] text-xs font-medium text-negative">{priceErrorMessage}</div>
+            )}
+          </div>
+
+          {/* 합의 불가 사유 (필수) */}
+          <div className="flex w-full gap-3">
+            <div className="w-[100px] shrink-0 pt-2 text-sm font-bold text-neutral-90">합의 불가 사유</div>
+            <div className="flex w-full flex-col mt-2 gap-2">
+              {REASONS.map((r) => (
+                <SelectRadio
+                  key={r.value}
+                  text={r.text}
+                  value={r.value}
+                  name="rejectform"
+                  selectedValue={selectedReason}
+                  onChange={handleRadioChange}
+                  errorMessage={radioErrorMessage}
+                  disabled={isDisabled}
+                />
+              ))}
+              <OtherReason
+                inputValue={reason}
+                setInputValue={(v) => {
+                  if (selectedReason !== '기타') return
+                  setReason(v)
+                  if (v.trim()) setOtherErrorMessage('')
+                }}
+                errorMessage={otherErrorMessage}
+                selectedValue={selectedReason}
+                onChange={handleRadioChange}
+                isError={!!radioErrorMessage}
+                disabled={isDisabled}
+                onSubmit={handleSubmit}
+              />
+            </div>
+          </div>
+
+          {/* 의견 (선택) — 타결·결렬 공통 */}
+          <div className="flex w-full items-start gap-3">
+            <div className="w-[100px] shrink-0 pt-2 text-sm font-bold text-neutral-90">의견</div>
+            <textarea
+              value={opinion}
+              onChange={(e) => setOpinion(e.target.value)}
+              rows={2}
+              maxLength={255}
+              disabled={isDisabled}
+              placeholder="추가로 남길 의견이 있으면 작성해 주세요. (선택)"
+              className={cn(
+                'mt-2 w-full resize-none rounded-xl border px-3 py-2 text-sm outline-none transition-all placeholder:text-neutral-50',
+                isDisabled
+                  ? 'cursor-not-allowed border-border bg-neutral-10 text-neutral-50'
+                  : 'border-border bg-white text-neutral-90 focus:border-brand-600 focus:ring-1 focus:ring-brand-600',
+              )}
+            />
+          </div>
+        </div>
+
+        <div className="flex w-full items-center justify-center mt-2">
+          <SubmitButton isValid={isValid} isLoading={isLoading} isSubmitted={isSubmitted} onSubmit={handleSubmit} />
+        </div>
+      </div>
+    </div>
+  )
+}

frontend/src/features/chat/components/UserButton.tsx

@@ -4,6 +4,7 @@ import { cn } from '@/lib'
 import { useChatStore } from '@/features/chat/stores/useChatStore'
 import { Percent, Price } from '@/features/chat/components/userInputs'
 import { ExtraInfoBar } from '@/features/chat/components/ExtraInfoBar'
+import { RejectForm } from '@/features/chat/components/RejectForm'
 import { GO_TO_LIST_TEXT } from '@/features/chat/lib/userButtonConfig'
 import type { UserButtonConfig } from '@/features/chat/types'
 
@@ -28,6 +29,15 @@ export function UserButton({ type, text, textList, priceErrorMessage }: UserButt
     )
   }
 
+  // 결렬 통일 폼 — 부가정보와 같은 자리(액션바)에서 전체폭으로.
+  if (type === 'reject') {
+    return (
+      <div className="w-full px-6 py-4 max-[1180px]:px-4">
+        <RejectForm />
+      </div>
+    )
+  }
+
   // 입력 단계는 에러 말풍선이 위로 삐져나가야 해서 overflow 클리핑 제외 (버튼 덱만 가로 스크롤 허용)
   const isInputStep = type === 'percent' || type === 'price'
   return (

frontend/src/features/chat/components/templates/RejectCM.tsx

@@ -1,120 +0,0 @@
-import { useState, useMemo } from 'react'
-import { AlertTriangle } from 'lucide-react'
-import { cn } from '@/lib'
-import { numberToKorean } from '@/features/chat/lib/koreanNumber'
-import { findRestoreScript, extractPart } from '@/features/chat/lib/rejectForm'
-import { SelectRadio, SubmitButton } from '@/features/chat/components/templates/rejectControls'
-import { useChatStore } from '@/features/chat/stores/useChatStore'
-import { useChatInitStore } from '@/features/chat/stores/useChatInitStore'
-
-const MAX_PRICE = 999999999999999
-
-// 재견적 실패 시: 최종 공급 희망 가격 + 배송 형태 입력 폼
-export function RejectCM() {
-  const isLoading = useChatStore((s) => s.isLoading)
-  const sendMessage = useChatStore((s) => s.sendMessage)
-  const messages = useChatStore((s) => s.messages)
-  const item_vat_yn = useChatInitStore((s) => s.item_vat_yn)
-  const isVAT = item_vat_yn === 'VAT별도'
-
-  // 폼 값은 이전 제출 내역에서 1회만 복원 (setter 미사용 = lazy 초기화 전용)
-  const restored = useState(() => findRestoreScript(messages, 'rejectCM'))[0]
-  const [price, setPrice] = useState(() => extractPart(restored, '공급희망가격-'))
-  const [selectedReason, setSelectedReason] = useState(() => extractPart(restored, '배송형태-'))
-  const [priceErrorMessage, setPriceErrorMessage] = useState('')
-  const [radioErrorMessage, setRadioErrorMessage] = useState('')
-
-  // 제출 완료 여부는 messages 변화에 반응해야 함 (제출 후 갱신 반영)
-  const isSubmitted = useMemo(() => Boolean(findRestoreScript(messages, 'rejectCM')), [messages])
-  const isValid = Boolean(price && parseInt(price) > 0) && Boolean(selectedReason)
-
-  const handlePriceChange = (value: string) => {
-    const numeric = value.replace(/\D/g, '')
-    if (numeric && parseInt(numeric) > MAX_PRICE) return
-    setPrice(numeric)
-    if (numeric) setPriceErrorMessage('')
-  }
-
-  const koreanPrice = (() => {
-    if (!price) return '영'
-    const n = parseInt(price)
-    return Number.isNaN(n) || n === 0 ? '영' : numberToKorean(n)
-  })()
-
-  const handleSubmit = () => {
-    setPriceErrorMessage(!price || parseInt(price) === 0 ? '가격을 입력해주세요.' : '')
-    setRadioErrorMessage(!selectedReason ? '배송 형태를 선택해주세요.' : '')
-    if (isValid && !isLoading && !isSubmitted) {
-      sendMessage(`공급희망가격-${price}, 배송형태-${selectedReason}`, 'text')
-    }
-  }
-
-  const isDisabled = isLoading || isSubmitted
-
-  return (
-    <div className="flex flex-col w-full p-8 bg-white rounded-2xl border border-border shadow-sm gap-2 transition-all duration-300">
-      <div className="flex w-full items-center justify-center gap-2 rounded-xl bg-[#FFF1F1] px-4 py-3 text-sm font-bold text-[#E5484D]">
-        <AlertTriangle className="size-5 shrink-0" />
-        최종 공급 희망 가격 입력
-      </div>
-
-      <div className="py-2 text-sm leading-relaxed text-neutral-70 break-keep">
-        최종 공급 희망 가격과 배송 형태를 입력하여 주시기 바랍니다.
-        <br />
-        가격 검토를 통해 경쟁력 있는 가격일 경우 다시 협상에 참여할 기회가 주어지오니 신중한 가격 제안 부탁드립니다.
-      </div>
-
-      <div className="flex flex-col w-full gap-1">
-        <div className="flex w-full items-start gap-3">
-          <div className="w-[100px] shrink-0 pt-2.5 text-sm font-bold text-neutral-90">공급 희망 가격</div>
-          <div className="flex w-full flex-wrap items-center gap-2 pt-2">
-            <div className="flex items-center gap-2">
-              <input
-                type="text"
-                className={cn(
-                  'h-10 max-w-[200px] rounded-xl border px-3 text-right text-sm outline-none transition-all placeholder:text-neutral-50',
-                  isDisabled
-                    ? 'cursor-not-allowed border-border bg-neutral-10 text-neutral-50'
-                    : 'border-border bg-white text-neutral-90 focus:border-brand-600 focus:ring-1 focus:ring-brand-600',
-                )}
-                value={price ? parseInt(price).toLocaleString() : ''}
-                onChange={(e) => handlePriceChange(e.target.value)}
-                onKeyDown={(e) => e.key === 'Enter' && !e.nativeEvent.isComposing && handleSubmit()}
-                placeholder="0"
-                disabled={isDisabled}
-              />
-              <div className="whitespace-nowrap text-sm text-neutral-70">원{isVAT && '(VAT 별도)'}</div>
-            </div>
-            <div className="whitespace-nowrap text-sm text-neutral-50">[{koreanPrice} 원]</div>
-          </div>
-        </div>
-        {priceErrorMessage && <div className="pl-[112px] text-xs font-medium text-negative">{priceErrorMessage}</div>}
-      </div>
-
-      <div className="flex w-full gap-3">
-        <div className="w-[100px] shrink-0 pt-2 text-sm font-bold text-neutral-90">배송 형태</div>
-        <div className="flex w-full flex-wrap items-center gap-x-6 gap-y-2">
-          {['협력사배송', '지정택배배송', '픽업배송'].map((opt) => (
-            <SelectRadio
-              key={opt}
-              text={opt === '협력사배송' ? '협력사 배송' : opt}
-              value={opt}
-              name="rejectcm"
-              selectedValue={selectedReason}
-              onChange={(v) => {
-                setSelectedReason(v)
-                setRadioErrorMessage('')
-              }}
-              errorMessage={radioErrorMessage}
-              disabled={isDisabled}
-            />
-          ))}
-        </div>
-      </div>
-
-      <div className="flex w-full items-center justify-center mt-4">
-        <SubmitButton isValid={isValid} isLoading={isLoading} isSubmitted={isSubmitted} onSubmit={handleSubmit} />
-      </div>
-    </div>
-  )
-}

frontend/src/features/chat/components/templates/RejectRSP.tsx

@@ -1,161 +0,0 @@
-import { useState, useMemo } from 'react'
-import { AlertTriangle } from 'lucide-react'
-import { cn } from '@/lib'
-import { numberToKorean } from '@/features/chat/lib/koreanNumber'
-import { useChatStore } from '@/features/chat/stores/useChatStore'
-import { useChatInitStore } from '@/features/chat/stores/useChatInitStore'
-import { SelectRadio, SubmitButton } from '@/features/chat/components/templates/rejectControls'
-import { OtherReason } from '@/features/chat/components/templates/OtherReason'
-import { findRestoreScript, restoreRejectRSP } from '@/features/chat/lib/rejectForm'
-
-const MAX_PRICE = 999999999999999
-
-const REASONS = [
-  { value: '단가인상', text: "'원재료 가격 상승' 또는 '제조사 가격 인상'으로 요청한 공급가격을 맞출 수 없습니다." },
-  { value: '수량', text: '주문 수량이 적어, 소량 생산 시 발생하는 제조비용으로 맞출 수 없습니다.' },
-  { value: '단종', text: '현재 단종된 제품으로 물량 수급이 원활하지 않아 가격을 맞출 수 없습니다.' },
-  { value: '품절', text: '해당 상품이 품절되어 납품할 수 없습니다.' },
-]
-
-// 협상 합의 불가 시: 최종 제안 단가 + 합의 불가 사유 입력 폼
-export function RejectRSP() {
-  const isLoading = useChatStore((s) => s.isLoading)
-  const sendMessage = useChatStore((s) => s.sendMessage)
-  const messages = useChatStore((s) => s.messages)
-  const item_vat_yn = useChatInitStore((s) => s.item_vat_yn)
-  const isVAT = item_vat_yn === 'VAT별도'
-
-  // 폼 값은 이전 제출 내역에서 1회만 복원 (setter 미사용 = lazy 초기화 전용)
-  const restored = useState(() => restoreRejectRSP(findRestoreScript(messages, 'rejectRSP')))[0]
-  const [price, setPrice] = useState(restored.price)
-  const [selectedReason, setSelectedReason] = useState(restored.selectedReason)
-  const [reason, setReason] = useState(restored.reason)
-  const [otherErrorMessage, setOtherErrorMessage] = useState('')
-  const [priceErrorMessage, setPriceErrorMessage] = useState('')
-  const [radioErrorMessage, setRadioErrorMessage] = useState('')
-
-  const isSubmitted = useMemo(
-    () => Boolean(findRestoreScript(messages, 'rejectRSP')),
-    [messages],
-  )
-  const isValid =
-    Boolean(price && parseInt(price) > 0) &&
-    Boolean(selectedReason) &&
-    (selectedReason !== '기타' || reason.trim() !== '')
-
-  const handlePriceChange = (value: string) => {
-    const numeric = value.replace(/\D/g, '')
-    if (numeric && parseInt(numeric) > MAX_PRICE) return
-    setPrice(numeric)
-    if (numeric) setPriceErrorMessage('')
-  }
-
-  const handleRadioChange = (value: string) => {
-    setSelectedReason(value)
-    setRadioErrorMessage('')
-    if (value !== '기타') {
-      setReason('')
-      setOtherErrorMessage('')
-    }
-  }
-
-  const koreanPrice = (() => {
-    if (!price) return '영'
-    const n = parseInt(price)
-    return Number.isNaN(n) || n === 0 ? '영' : numberToKorean(n)
-  })()
-
-  const handleSubmit = () => {
-    setPriceErrorMessage(!price || parseInt(price) === 0 ? '가격을 입력해주세요.' : '')
-    setRadioErrorMessage(!selectedReason ? '사유를 선택해주세요.' : '')
-    setOtherErrorMessage(selectedReason === '기타' && !reason.trim() ? '기타 사유를 입력해주세요.' : '')
-    if (isValid && !isLoading && !isSubmitted) {
-      const script =
-        selectedReason === '기타'
-          ? `공급희망가격-${price}, 합의불가사유-기타-${reason.trim()}`
-          : `공급희망가격-${price}, 합의불가사유-${selectedReason}`
-      sendMessage(script, 'text')
-    }
-  }
-
-  const isDisabled = isLoading || isSubmitted
-
-  return (
-    <div className="flex flex-col w-full p-8 bg-white rounded-2xl border border-border shadow-sm gap-2 transition-all duration-300">
-      <div className="flex w-full items-center justify-center gap-2 rounded-xl bg-[#FFF1F1] px-4 py-3 text-sm font-bold text-[#E5484D]">
-        <AlertTriangle className="size-5 shrink-0" />
-        협상 합의 불가 사유 및 최종 제안 단가 입력
-      </div>
-
-      <div className="py-2 text-sm leading-relaxed text-neutral-70 break-keep">
-        협상이 합의에 도달하지 못하였습니다. 최종 희망하는 가격을 입력해주시기 바랍니다.
-        <br />
-        추가로 제시한 가격을 수용할 수 없는 이유를 선택하여 주시기 바라며, 목록에 없는 경우 기타 항목 선택 후 간단한 사유를
-        기재하여 주시기 바랍니다.
-      </div>
-
-      <div className="flex flex-col w-full gap-1">
-        <div className="flex w-full items-start gap-3">
-          <div className="w-[100px] shrink-0 pt-2.5 text-sm font-bold text-neutral-90">공급 희망 가격</div>
-          <div className="flex w-full flex-wrap items-center gap-2 pt-2">
-            <div className="flex items-center gap-2">
-              <input
-                type="text"
-                className={cn(
-                  'h-10 max-w-[200px] rounded-xl border px-3 text-right text-sm outline-none transition-all placeholder:text-neutral-50',
-                  isDisabled
-                    ? 'cursor-not-allowed border-border bg-neutral-10 text-neutral-50'
-                    : 'border-border bg-white text-neutral-90 focus:border-brand-600 focus:ring-1 focus:ring-brand-600',
-                )}
-                value={price ? parseInt(price).toLocaleString() : ''}
-                onChange={(e) => handlePriceChange(e.target.value)}
-                onKeyDown={(e) => e.key === 'Enter' && !e.nativeEvent.isComposing && handleSubmit()}
-                placeholder="0"
-                disabled={isDisabled}
-              />
-              <div className="whitespace-nowrap text-sm text-neutral-70">원{isVAT && '(VAT 별도)'}</div>
-            </div>
-            <div className="whitespace-nowrap text-sm text-neutral-50">[{koreanPrice} 원]</div>
-          </div>
-        </div>
-        {priceErrorMessage && <div className="pl-[112px] text-xs font-medium text-negative">{priceErrorMessage}</div>}
-      </div>
-
-      <div className="flex w-full gap-3">
-        <div className="w-[100px] shrink-0 pt-2 text-sm font-bold text-neutral-90">합의 불가 사유</div>
-        <div className="flex w-full flex-col mt-2 gap-2">
-          {REASONS.map((r) => (
-            <SelectRadio
-              key={r.value}
-              text={r.text}
-              value={r.value}
-              name="rejectrsp"
-              selectedValue={selectedReason}
-              onChange={handleRadioChange}
-              errorMessage={radioErrorMessage}
-              disabled={isDisabled}
-            />
-          ))}
-          <OtherReason
-            inputValue={reason}
-            setInputValue={(v) => {
-              if (selectedReason !== '기타') return
-              setReason(v)
-              if (v.trim()) setOtherErrorMessage('')
-            }}
-            errorMessage={otherErrorMessage}
-            selectedValue={selectedReason}
-            onChange={handleRadioChange}
-            isError={!!radioErrorMessage}
-            disabled={isDisabled}
-            onSubmit={handleSubmit}
-          />
-        </div>
-      </div>
-
-      <div className="flex w-full items-center justify-center mt-6">
-        <SubmitButton isValid={isValid} isLoading={isLoading} isSubmitted={isSubmitted} onSubmit={handleSubmit} />
-      </div>
-    </div>
-  )
-}

frontend/src/features/chat/lib/userButtonConfig.ts

@@ -16,6 +16,8 @@ export function deriveUserButtonConfig(
   const options = last.next_input_type
 
   if (last.chat_end) return { type: 'one-black', text: GO_TO_LIST_TEXT }
+  // 결렬 폼(rejectRSP/rejectCM)은 통일된 RejectForm 을 액션바에서 받는다(메시지 카드 아님).
+  if (last.bot_chat_type === 'rejectRSP' || last.bot_chat_type === 'rejectCM') return { type: 'reject' }
   // 타결 요약이 뜬 뒤의 '동의' 단계 = 부가정보 입력 + 동의를 한 자리(액션바)에서 받는다.
   // (요약 이후 confirm 단계에만 적용 — 재견적의 투찰확정/정보수정 같은 선택 단계는 그대로 둔다.)
   const dealt = messages.some((m) => m.bot_chat_type === 'summaryRSP' || m.bot_chat_type === 'summaryCM')

frontend/src/features/chat/stores/useChatInitStore.ts

@@ -30,6 +30,7 @@ const initialState: ChatInitData = {
   quotation_memo: '',
   quotation_end_time: '',
   custom: {},
+  labels: {},
 }
 
 export const useChatInitStore = create<ChatInitStore>((set) => ({

frontend/src/features/chat/types.ts

@@ -54,6 +54,7 @@ export type UserButtonType =
   | 'three-black'
   | 'price'
   | 'extra-info'
+  | 'reject'
   | 'loading'
   | ''
 
@@ -83,4 +84,5 @@ export type ChatInitData = {
   quotation_memo: string
   quotation_end_time: string
   custom: Record<string, unknown> // 협상완료 부가정보 기존 입력값(프리필용)
+  labels: Record<string, string> // 회사 커스텀 라벨(companies.settings.labels). 상품 상세 필드명 치환용
 }

frontend/src/features/list/components/ExtraInfoPopup.tsx

@@ -22,6 +22,7 @@ export function ExtraInfoPopup({ target, onClose, onSubmit }: ExtraInfoPopupProp
     for (const f of fields) init[f.key] = target.custom?.[f.key] ?? (f.type === 'boolean' ? false : '')
     return init
   })
+  const [opinion, setOpinion] = useState<string>(() => String(target.custom?.opinion ?? ''))
 
   const set = (key: string, value: unknown) => setValues((v) => ({ ...v, [key]: value }))
 
@@ -33,6 +34,7 @@ export function ExtraInfoPopup({ target, onClose, onSubmit }: ExtraInfoPopupProp
       if (f.type === 'boolean') out[f.key] = !!v
       else if (v !== '' && v != null) out[f.key] = f.type === 'number' ? Number(v) : v
     }
+    if (opinion.trim()) out.opinion = opinion.trim()
     onSubmit(out)
     onClose()
   }
@@ -56,10 +58,7 @@ export function ExtraInfoPopup({ target, onClose, onSubmit }: ExtraInfoPopupProp
         </div>
 
         <div className="space-y-4 p-5">
-          {fields.length === 0 ? (
+          {fields.map((f) => (
-            <p className="py-6 text-center text-sm text-neutral-60">입력할 부가정보 항목이 없습니다.</p>
-          ) : (
-            fields.map((f) => (
               <div key={f.key} className="space-y-1.5">
                 <label className="block text-sm font-semibold text-neutral-80">{f.label}</label>
                 {f.type === 'boolean' ? (
@@ -99,8 +98,20 @@ export function ExtraInfoPopup({ target, onClose, onSubmit }: ExtraInfoPopupProp
                   />
                 )}
               </div>
-            ))
+            ))}
-          )}
+          <div className="space-y-1.5">
+            <label className="block text-sm font-semibold text-neutral-80">
+              의견 <span className="font-normal text-neutral-50">(선택)</span>
+            </label>
+            <textarea
+              value={opinion}
+              onChange={(e) => setOpinion(e.target.value)}
+              rows={2}
+              maxLength={255}
+              placeholder="추가로 남길 의견"
+              className="w-full resize-none rounded-xl border border-border bg-white px-3 py-2 text-sm outline-none focus:border-brand-600 focus:ring-1 focus:ring-brand-600"
+            />
+          </div>
         </div>
 
         <div className="flex gap-2 border-t border-border p-5">
@@ -114,7 +125,6 @@ export function ExtraInfoPopup({ target, onClose, onSubmit }: ExtraInfoPopupProp
           <button
             type="button"
             onClick={handleSubmit}
-            disabled={fields.length === 0}
             className="h-11 flex-1 rounded-xl bg-brand-600 text-sm font-bold text-white hover:bg-brand-700 disabled:opacity-40"
           >
             저장